Here is a link to an introductory article by P. Christopher Earley and Elaine Mosakowski in HBR on Cultural Intelligence.
People can have a very high IQ but a very low CQ (Cultural Quotient), and have some different measure of emotional intelligence. Whether or not a person can actually increase their IQ is a subject of debate. It does seem possible to improve one’s CQ, if one takes intentional steps
a. to suspend judgement temporarily and
b. to reflect upon intercultural interaction, rather than merely reacting.
Anyhow, take a look: Cultural Intelligence
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